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Return Policy

RETURN IN-STORE

Products UNUSED and UNOPENED may be returned within 30 days of purchase for a full refund.

The Facial Bar intentionally carries trial size products that last 4 weeks, the length of time the skin needs to perform with a new product. We encourage our guests to first purchase our trial sizes to ensure the product is right for your skin before purchasing any of our larger sizing.

RETURN BY MAIL

To return a product by mail, please first send an email to info@facialbarkc.com to confirm you are eligible for a return from the guidelines mentioned above. Please include your name, the items you wish to you return, and the reason for the return. We will refund all qualifying returns. The Facial Bar does not refund or pay shipping cost for products being returned. We recommend using an insured and traceable delivery method, The Facial Bar is not responsible for any returns lost in transit.

Please send your return(s) to:

The Facial Bar
307 E 9th St
Kansas City, MO 64106

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